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April 21, 2024 10:44 am

Local News

Pennsylvania Turnpike Adopts New, Easy Way to Pay Tolls

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The Pennsylvania Turnpike Commission announced their new Toll by Plate invoice system, which will allow drivers to quickly and conveniently pay turnpike tolls.

The upgrade comes with a QR code customers can scan in order to pay from their devices. From there, the code will direct the customer to the Toll by Plate website, where they can choose to pay or convert to EZ-Pass. If they choose EZ-Pass, the customer’s information automatically populates the invoice form. 

The code is also compatible with the PA TOLL PAY app, which some drivers already have. Scanning the QR code will launch the app, and it will then redirect customers to the Toll by Plate payment screen. The app in conjunction with Toll by Plate is intended to allow customers to quickly review and pay invoices as well as manage and update their EZ-Pass accounts. 

The Pennsylvania Turnpike Commission said “the invoice was reshaped to better guide Toll By Plate customers through the payment process, including new options to pay.”

The new system even offers discounted rates, allowing customers to save money. Toll by Plate customers, for instance, can use the PA TOLL PAY app to sign up for AutoPay and receive a 15 percent discount on invoices. 

“EZ-Pass remains the easiest, least-expensive way to pay,” said PA Turnpike CEO Mark Compton. He also noted that by switching to EZ-Pass, customers can save up to 60 percent on their invoices. 

With the new process, customers have six different ways to pay their tolls, either by mail, over the phone, online, through a mobile app, through the cash-payment network, or in person at the Harrisburg Customer Service Center. The Pennsylvania Turnpike Commission’s partnership with the KUBRA Cash Payment Network (announced in June) also allows customers to add funds to their EZ-Pass accounts. 

Under the Toll by Plate system, if the initial invoice is not paid or resolved within 30 days, a past-due invoice is mailed, which includes a late fee of $5 or 1.5 percent of the amount owed, whichever is higher. If unpaid for over 60 days, the invoice then goes to collections. 

The Pennsylvania Turnpike Commission seeks to make the toll payment process easier and more convenient while also offering customers the opportunity to save money in the process.